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Privacy policy

The Privacy Policy of this Page

Stakeholders: Navigators

Pursuant to Regulation (EU) 2016/679 (hereinafter referred to as the ‘Regulation’), this page describes how the personal data of users consulting the website accessible by electronic means at the following address are processed:

https://www.borgoleterrazze.com

This information does not concern other sites, pages or online services that can be reached via hypertext links that may be published on the site but which refer to resources outside the Owner’s domain.

Please note that the Privacy Policy may be modified from time to time depending on the activation of new services or as a result of updates to the Law, so it is advisable to check periodically for any news on the subject by consulting the aforementioned sites. This page describes how the site is managed with regard to the processing of the personal data of the users who consult it. This information is also provided pursuant to art. 13 of the Regulation (EU) on the protection of individuals with regard to the processing of personal data to those who interact with the web services of Borgo Le Terrazze –  Via Panoramica, 3 – 22021 Bellagio – Lago di Como (CO)accessible by internet from the above-mentioned address, further and possible data processing are defined in the information and cookie policy corresponding to the footer of the site.

The information is provided only for this site, and not for any other websites that may be consulted by the user via links. The information is also based on Recommendation no. 2/2001 that the European authorities for the protection of personal data, brought together in the Group established by art. 29 of Directive no. 95/46/EC, adopted on 17 May 2001 to identify certain minimum requirements for the collection of personal data online, and, in particular, the methods, timing and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purpose of the connection.

The Data Controller

Following consultation of this site, data relating to identified or identifiable persons may be processed.

The ‘owner’ of their processing is Borgo Le Terrazze –  Via Panoramica, 3 – 22021 Bellagio – Lago di Como (CO), email info@borgoleterrazze.com

Data Protection Officer

The Data Protection Officer (DPO) is Elena Ponzini who can be reached at the following email address: info@borgoleterrazze.com

Legal basis for processing

The personal data indicated on this page is processed by BORGO LE TERRAZZE for the performance of its activities. Consent, execution of a contract, fulfilment of a legal obligation as well as the pursuit of a legitimate interest are the legal bases that, depending on the data processing carried out on the aforementioned website, will be pursued.

Place of data processing

The processing operations connected to the web services of this site are based in Italy, and are managed by the service provider of “Pensare web srl”; and are carried out by the technical staff of reference (the person in charge of processing), and by other persons in charge of “HOSPITALITY FACTORY srl“, during updating and maintenance operations. No data deriving from the web service is disseminated. The personal data provided voluntarily by users forwarding contact requests are used solely for the purpose of performing the service or provision requested, also possibly through external service providers.

Types of data processed and purposes

Navigation data

The computer systems and software procedures used to operate this site acquire, in the course of their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.

This category of data includes the IP addresses or domain names of the computers and terminals used by users, the URI/URL (Uniform Resource Identifier/Locator) notation addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and computer environment.

These data, necessary for the use of web services, are also processed for the purpose of:

Obtain statistical information on the use of the services (most visited pages, number of visitors per time slot or per day, geographical areas of origin, etc.);

Check the proper functioning of the services offered.

Data communicated by the user

The optional, explicit and voluntary sending of messages to the contact addresses present in the forms, as well as the completion and forwarding of the forms present, entail the acquisition of the sender’s contact data, necessary to reply, as well as all personal data included in the communication.

Specific information will be published on the pages of the sites set up for the provision of certain services.

Cookies and other tracking systems

No use is made of cookies for user profiling.

On the other hand, session (non-persistent) cookies are used strictly limited to what is necessary for the safe and efficient navigation of the sites. The storage of session cookies in terminals or browsers is under the user’s control, whereas on the servers, at the end of HTTPS sessions, information relating to cookies remains recorded in the logs of the services, with retention times specific to each third-party service provider. The data that may be acquired through cookies, and the methods for managing them, are described in full in the “cookie policy” document.

Navigation data

These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning for the time strictly necessary to achieve the purposes for which they were collected. The information collected automatically may be used by “HOSPITALITY FACTORY srl” to ascertain responsibility in the event of hypothetical computer crimes to the detriment of the site, for statistical purposes and to improve site navigation and content. Any data acquired through cookies are described in full in the “cookie policy” document.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of data entered in the data collection forms (forms), or the sending of e-mails to the e-mail addresses indicated on this site entails the subsequent acquisition of the sender’s address, which is necessary to reply to requests, as well as any other personal data included in the message. Please note that the personal and/or business data entered in the forms on the sites are used to answer user queries and to provide the information and services requested.

Treatment modes

Personal data are processed by automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent loss of data, illicit or incorrect use and unauthorised access. We inform you that, in order to provide a complete service, there are links to other websites operated by other owners. We accept no liability for errors, content, cookies, publication of unlawful immoral content, advertisements, banners or files that do not comply with the regulations in force, and for compliance with the Privacy Law by sites not managed by us to which reference is made.

Data recipients

In accordance with Article 28 of the Regulation, Borgo Le Terrazze, as provider of web platform hosting services, is the data controller of the data collected as a result of consulting the site;

Data transfer abroad

Third Countries: The communication services on the site may use external providers located in countries outside the EU, in particular the USA. For these suppliers, it has been verified that the contractual clauses provide for adherence to Privacy Shield agreements.

Rights of data subjects

You have the right to obtain from the data controller the erasure (right to be forgotten, if any), restriction, updating, rectification, portability, objection to the processing of personal data concerning you, as well as in general you may exercise all the rights provided for in Articles 15, 16, 17, 18, 19, 20, 21, 22 of the GDPR, where applicable with respect to the purposes of data processing.

EU Reg. 2016/679: Arts. 15, 16, 17, 18, 19, 20, 21, 22 –

1. The data subject has the right to obtain confirmation of the existence or non-existence of personal data concerning him/her, even if not yet recorded, and its communication in intelligible form.

The person concerned has the right to be informed:

a. the origin of personal data;

b. the purposes and methods of processing;

c. the logic applied in the event of processing carried out with the aid of electronic instruments;

d. the identification details of the holder, the persons responsible and the representative designated pursuant to Article 5(2);

e. the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them in their capacity as designated representative in the territory of the State, as managers or appointees.

The data subject has the right to obtain:

a. updating, rectification or, where interested, integration of the data;

b. the cancellation, transformation into anonymous form or blocking of data processed in breach of the law, including data whose storage is not necessary in relation to the purposes for which the data were collected or subsequently processed;

c. certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected;

d. data portability.

The data subject has the right to object, in whole or in part:

a. for legitimate reasons to the processing of personal data concerning him/her, even if pertinent to the purpose of collection;

b. the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

Right to complain

Data subjects who consider that the processing of personal data relating to them carried out through this site is in breach of the provisions of the Regulation have the right to lodge a complaint with the Garante, as provided for in Article 77 of the Regulation itself, or to take legal action (Article 79 of the Regulation).